Knowledge & Learning Center

We understand that when unexpected events like basement flooding or a fire occur in your home or business, you may have many questions. At Trojan Flood & Fire, we have put together a collection of resources to offer you home maintenance and prevention tips, as well as guidance on what to do in case of a disaster. Our aim is to help you find the answers you need quickly and easily.

Frequently Asked Questions

Trojan Flood & Fire in Oak Lawn provides a variety of disaster recovery and damage restoration, including water damage, fire damage, storm damage, mold infestations, squatter cleanup, and more. We proudly serve the greater southern Chicago suburbs.

View Service Area

The duration of the restoration process depends on the extent and severity of the damage. While some projects may be completed within days, others might require weeks or even months for full restoration.

Many restoration companies work with insurance companies and can assist clients in navigating the insurance claims process. It's essential to review your insurance policy and understand your coverage options. When you partner with Trojan Flood & Fire, we will help you through the entire claim process and work directly with your insurance company. Our on-staff adjusters will fight to get you what you're owed.

Yes, restoration professionals employ specialized techniques to eliminate odors caused by smoke, mold, or other sources, ensuring a fresh and clean environment post-restoration.

Yes, Trojan Flood & Fire offers 24/7 emergency services to respond swiftly to Oak Lawn area disasters and mitigate further damage to properties.

As a homeowner, dealing with home damage can be extremely stressful, and it's often difficult to know the best course of action. Whether you're facing water damage, mold, or fire damage, it's important to take the right steps to minimize further harm to your home.

The first step you should take is to document the damage by taking photographs, as long as it's safe to do so. If you have water damage, it's crucial to extract as much standing water as possible while waiting for professional assistance. Using fans to start the drying process can help minimize the risk of secondary damage, although it's important to note that they may not be sufficient to completely dry the area.

In the case of mold or fire damage, it's best to refrain from attempting any cleanup on your own and wait for professional help. Disturbing mold can cause spores to spread throughout the home, and improper cleaning techniques can worsen fire damage.

By taking these initial steps and seeking professional assistance, you can help mitigate the impact of home damage and ensure a safer and more effective restoration process.

In some cases, evacuation may be necessary, especially during extensive restoration projects or when dealing with hazardous materials. Trojan Flood & Fire prioritizes safety and may advise temporary relocation if required.

How to Prevent a Disaster and What To Do During & After

Water Damage Tips

Dealing with plumbing leaks and flooding can be a real hassle for homeowners. It can cause a lot of damage and even lead to health issues. But don't worry! Being prepared and knowing how to respond before, during, and after such incidents can really help. Check out this handy guide designed just for homeowners in the Chicago area.

Fire Damage Tips

Fires can be really scary and cause a lot of damage to homes and put people in danger. It's super important to be prepared and know what to do before, during, and after a fire to keep everyone safe and minimize losses. Check out this helpful guide created just for homeowners in the Chicago area!

Mold Removal Tips

Dealing with mold is a common problem for many homeowners, especially in areas with high humidity like Chicago. Not only can mold damage your property, but it can also pose serious health risks. In this article, we'll share some helpful tips for effectively removing and dealing with mold, specifically tailored for homeowners in the Chicago area.

Need Help? Call for Emergency Restoration Services